1. Data Controller
The data controller responsible for processing your personal data is:
EPIC ALGORITHMS YAZILIM DANIŞMANLIK VE DIŞ TİCARET LİMİTED ŞİRKETİ
Atatürk Mah. Ertuğrul Gazi Sk. Metropol İstanbul Sitesi C1 Blok No: 2b İç Kapı No: 376 Ataşehir / İstanbul
Email: info@epicalgorithms.com
2. Data We Collect
We may collect the following types of data when you use our website:
Personal Information
- Name and email address (provided via the contact form)
Usage Data
- IP address
- Browser type and version
- Pages visited and time spent on pages
Cookies
- Cookie identifiers and preferences (see our Cookie Policy for details)
3. How We Use Your Data
We use the collected data for the following purposes:
- To respond to your inquiries submitted through the contact form
- To improve our website and user experience
- To analyze website traffic and usage patterns
- To provide live chat support
4. Cookies
Our website uses cookies to enhance your browsing experience, analyze traffic, and support live chat functionality. For detailed information about the cookies we use and how to manage your preferences, please refer to our Cookie Policy.
5. Third-Party Services
We use the following third-party services that may process your data:
- Google Analytics — Used for traffic analysis and understanding how visitors interact with our website.
- Microsoft Clarity — Used for behavior analysis, heatmaps, and session replay to improve user experience.
- Intercom — Used to provide live chat support and customer communication.
6. Data Retention
We retain your data as follows:
- Contact form data — Retained for as long as necessary to fulfill the purpose for which it was collected and to respond to your inquiry.
- Analytics data — Retained in accordance with the respective service provider's data retention policies.
7. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Right of Access — You can request a copy of the personal data we hold about you.
- Right to Rectification — You can request correction of inaccurate or incomplete data.
- Right to Erasure — You can request deletion of your personal data.
- Right to Restriction — You can request that we restrict the processing of your data.
- Right to Data Portability — You can request to receive your data in a structured, commonly used format.
- Right to Object — You can object to the processing of your personal data.
To exercise any of these rights, please contact us at info@epicalgorithms.com.
8. International Transfers
Your data may be processed outside your country of residence through the third-party services we use (Google Analytics, Microsoft Clarity, Intercom). These services may transfer and store data on servers located in different jurisdictions. We ensure that appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.
9. Contact
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:
Email: info@epicalgorithms.com
